Help Center
Answers to common questions about using RobinHealth.
For Patients
How do I book an appointment?
Search by specialty, condition, or location, open a doctor's profile, pick a service and an open time slot, and confirm. You'll get a confirmation code and an email.
Do I need an account?
Yes. A free patient account lets you book, see your upcoming appointments, and cancel if your plans change.
How do I cancel?
Go to My Appointments and cancel the booking. You can cancel online up to 24 hours before your visit; after that, please contact the practice directly.
How does payment work?
You pay RobinHealth securely online when you book, so there's nothing to pay at the front desk. If you cancel at least 24 hours before, you get a full refund. See our Refund & Cancellation Policy for details.
Where is RobinHealth available?
Right now we list doctors across New Jersey. More states are coming soon.
For Doctors
How do I list my practice?
Register your practice with your specialty, New Jersey address, and credentials. Once you're approved, you can set up your schedule and services from the doctor portal.
How long does verification take?
We review new listings and aim to verify them within 24 hours.
How do I set my schedule and prices?
In the doctor portal, open My Schedule to choose the days and times you're available, and Services & Pricing to list each service with its duration and fee.
What does it cost?
Listing is free with no subscription. Patients pay RobinHealth when they book; after each visit we send you the price minus a 3% platform fee and card processing.